GenAI is developing dynamically and changing the way companies, including the ICT sector, create software, automate processes and make decisions. Monitoring the implementation of adaptations of such solutions helps identify best practices and adapt technology development strategies to the actual needs of companies and users
– notes Przemysław Mikus (President at SoDA)
The emergence of new business models was indicated among the most significant long-term effects of using generative AI for ICT companies. Changes in the way humans interact with technology and the need to modify the course of business processes and the way they are managed also turned out to be very important. In addition, attention was drawn to issues such as: the impact of GenAI on the future structure of employment, potential changes in the current way of understanding copyright, the risk of a flood of false information or the risk of a decrease in the level of innovation in coding. However, the security of the company's data (e.g. the risk of leaking confidential data), lack of trust in the effects of GenAI's work and the insufficient level of knowledge and competence of employees in this area are the most worrying aspects.
The preliminary research also drew attention to the issues of cooperation between ICT companies and universities educating in various fields of study, including social sciences and humanities. Combining specialist knowledge and competences, e.g. in management, marketing or accounting, with the ability to effectively use artificial intelligence tools, including GenAI, to perform everyday tasks and professional duties is becoming increasingly important
– adds Dr Dominika Kaczorowska-Spychalska, Associate Professor at the University of Lodz
You can read about the detailed results of the preliminary research on the website (in Polish).